Tax-Free* | 18-Month Warranty | 30 Day Returns Guaranteed.
Customer Review
Shadywood
1.0
The X4S is not compatible with the iPhone 11Reviewed in the United States on March 1, 2022
I had great hopes with this dash cam. My hopes have been dashed since the cam will not maintain a WiFi connection to my iPhone 11. It will connect temporarily when the "connection successful" screen on the cam is displayed. Once that message times out the connection to the iPhone is lost. Multiple retries provide the same failed result.I have worked with the Vantrue customer support on this issue. They tried to help for most of a week without success. (Note: The customer service representatives tried their best to help within their technical limitations. I can not fault their effort to resolve the problem.) The CS reps ultimately felt that this was a problem that their development people would have to address. The reps also indicated that there have been issues with connecting to some iPhones.The CS reps suggested that I return the dash cam for a replacement. The hope was that dash cam may have been a defective unit. The replacement arrived today and it had the same connection flaw. It's the model that is the issue.The dash cams arrived with firmware version V22 installed. The problem occurred in this version. I updated the dash cam to the latest firmware version V23. That did not solve the problem. For future buyers a firmware fix will be necessary.There are a lot of positive reviews for this model on Amazon. Assuming that these reviews were genuine I decided to go with this model. Unfortunately, the reviews did not include the phone models that were paired with the X4S.I will have to go another direction now. I wish there were more options for WiFi capable dash cams at his time.
