We want you to love our products as much as we do. Our comprehensive warranty ensures you have a fantastic experience while giving you total peace of mind.
All VANTRUE products come with full 12 months warranty. Registering your VANTRUE product on our website (/register) entitles you to an extra 6 months warranty for FREE (this give you total of 18 months of warranty).
Reminder: Be sure to use your product as directed.
We take care of all quality-related issues with a REPLACEMENT or FULL REFUND within warranty period.
We take care of all quality-related issues with a REPLACEMENT or FULL REFUND within warranty period. International shipping costs must covered by the customer. If the item cannot be returned then we will offer a 50% REFUND.
Other retailers’ after-sales support policies will vary. Please contact the retailer directly fro specific guidance on their warranty process.
Below are the authorized sellers for selling VANTRUE products online. Please check the seller name before you make the purchase.
Purchases from unauthorized resellers
Improperly operated devices
Lost or stolen products
Purchase made over 18 months ago (unless otherwise stated)
Non quality-related issues (after 30 days of purchase)
VANTRUE assumes no liability for any car accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall VANTRUE be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts.
(1) VANTRUE does not warrant nor represent that we have a special relationship with or fiduciary duty to you. You acknowledge that VANTRUE has no control over, and no duty to take any action regarding: which users gain access to the services or products; what content is accessed via the services or products; what effects the content may have on you; how you may interpret or use the content; or what actions you may take as a result of having been exposed to the content. You release VANTRUE from all liability for you having acquired or not acquired content through the services and products. VANTRUE does not warrant nor represent, nor shall we be liable or responsible for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services.
(3) IN NO EVENT SHALL VANTRUE’S LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS WARRANTY STATEMENT EXCEED THE PRICE PAID BY YOU FOR PURCHASE OF THE PRODUCT, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR ANY OTHER CAUSE OF ACTION OR LEGAL OR EQUITABLE THEORY.
Contact us through channels below and provide your order number: Website: www.vantrue.net/contact Email: firstname.lastname@example.org Facebook: www.facebook.com/vantrue.live Twitter: https://twitter.com/VantrueOfficial
We will reply you within 24 hours and provide support at your full satisfaction.