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Customer Review
Brooklee Elfen
4.0
THE GOOD AND THE BADReviewed in the United States on November 4, 2021
I’m finally writing a review for this product because it has officially come in handy. Had an accident on my way to work this morning and my dashcam caught it all! Thankfully nobody was injured. I’m happy I can submit this evidence. The video quality is great and it has great features such as night visibility, parked recording, and even audio. Their customer service was amazing as well! I misplaced the suction cup mount for mine and they sent me a new one! I want to also mention what could improve as far as features. The date and timestamps never stay to what I set them at. They always reset with every ignition start. So I can’t rely on the date & timestamps to be right. My accident this morning on 11/3/21 shows up as 2/2/18 I’m the footage. I also have issues with it writing in order of events on my SD card. It took SO long to find the footage I needed because it was in the middle of the saved videos on the SD card, not the top row, not the bottom row, the middle. I can’t even sort by date created on my computer because as I said, the date stamps are not correct. And this bring my final feature request to: an app. Please provide an app where we can view footage. It would have been very helpful today in the police report if I was able to pull up the footage on my phone. I had to wait until I got home to put the SD card into a computer just to get the footage.That’s all I have to say! It does it’s job, and customer service is great. Please give us an app!
