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Customer Review
scott wilson
4.0
Stellar customer supportReviewed in the United States on September 5, 2021
I have owned the N2 Pro for about a year and relied on it to record my long commutes to work. It was permanently installed and functioned perfectly until the rear facing camera became out of focus and unusable. I requested info from the support team at Vantrue and was pleasantly surprised to get a response back the next day. Roxanne took me through some lengthy trouble shooting through many emails but ultimately determined that the camera was defective. las Vegas enjoys some brutal heat, and I suppose that may be a factor, none the less Vantrue has honored their warranty and sent me a replacement camera. Upon viewing the video I was asked to provide, my new camera was shipped within a day. Sadly I am surprised by the prompt handling of my claim but grateful I chose Vantrue as they have restored my faith somewhat with regard to legitimist coverage of their product. Thanks Guys